Refund and Returns Policy

Refund and Return Policy

Last Updated: 22.01.24

Thank you for choosing Classic Food Park. We aim to provide you with exceptional dining experiences. Please read our refund and return policy carefully to ensure a smooth and enjoyable experience with our services.

1. Refund Policy:

a. Refund Eligibility:

Refunds will be considered in the following circumstances:
Incorrect or incomplete order delivery.
Items missing from your order.
Food quality issues, such as undercooked or overcooked items, significant deviations from our menu descriptions, or items not meeting our quality standards.
b. Refund Process:

To request a refund, please contact our customer support team at classicfoodpark123@gmail.com or 9535599355 within 1-2 hours of receiving your order.
Provide your order number, details of the issue, and any supporting documentation, such as photos.
Refunds will be processed within 1-2 business days through the original payment method.
2. Return Policy:

a. Return Eligibility:

Returns are not applicable for food items once they have been delivered or picked up, except in cases where the items received do not match your order.
b. Order Cancellations:

Cancellations must be made within 10 min before the scheduled delivery or pickup time for a full refund.
Cancellations made within this time of the scheduled time may be subject to a cancellation fee or partial refund at the discretion of Classic Food Park.
3. Contact Information:

For any refund or return-related inquiries, please contact our customer support team:

Email: classicfoodpark123@gmail.com
OR
Phone: 9535599355
4. Changes to the Policy:

Classic Food Park reserves the right to amend or update this refund and return policy at any time. Any changes will be effective immediately upon posting on our website.

By placing an order with Classic Food Park, you acknowledge and agree to abide by the terms and conditions of this refund and return policy.

Thank you for choosing Classic Food Park. We appreciate your patronage!

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